At Phyrja, we are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit Phyrja or use our document signing services. Our mission is to provide a secure and trustworthy environment where you can confidently sign and manage your documents. We adhere to strict data protection principles to ensure your personal information is handled responsibly and in compliance with applicable laws.
We understand the importance of privacy and the sensitivity of the documents you entrust to us. Therefore, we have implemented robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This Privacy Policy outlines the types of information we collect, the purposes for which we collect it, and the measures we take to protect your data. By using our services, you agree to the collection and use of your information in accordance with this policy.
Our commitment to transparency means that we will always inform you about how your data is being used and provide you with the choices and controls necessary to manage your privacy preferences. We encourage you to read this Privacy Policy carefully and to contact us if you have any questions or concerns about our privacy practices. Your trust is our top priority, and we are dedicated to maintaining the highest standards of privacy and security for all our users.
When you use Phyrja, we collect certain information about you to provide and improve our services. This information can be broadly categorized into two types: personal information and non-personal information. Personal information is data that can be used to identify you directly or indirectly, such as your name, email address, phone number, and payment information. Non-personal information is data that cannot be used to identify you, such as anonymized usage data and aggregated statistical information.
We collect personal information directly from you when you create an account, sign documents, or communicate with us. For example, when you register for an account, we may ask for your name, email address, and other contact details. When you use our document signing services, we may collect information about the documents you sign, including their content, the parties involved, and the timestamps of the signing events. We may also collect payment information when you subscribe to our services or make transactions through our platform.
In addition to the information you provide directly, we may also collect information about your use of Phyrja and services through cookies, web beacons, and other tracking technologies. This information helps us understand how you interact with our platform, improve our services, and personalize your experience. For example, we may collect data about the pages you visit, the features you use, the time and duration of your visits, and the devices and browsers you use to access our services. We may also collect information about your location, IP address, and browsing behavior to enhance security and prevent fraud.
Phyrja uses the information we collect to provide, maintain, and improve our document signing services. Our primary goal is to ensure a seamless and secure user experience. We use your personal information to create and manage your account, authenticate your identity, process transactions, and facilitate document signing and sharing. For example, when you sign a document, we use your information to verify your identity, record your consent, and deliver the signed document to the intended recipients.
In addition to providing our core services, we use your information to communicate with you and keep you informed about your account and our services. This includes sending you notifications about document signing events, updates, and changes to our terms and policies. We may also use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have. Our aim is to provide you with timely and helpful assistance to ensure your satisfaction with our services.
Furthermore, we use your information to improve and personalize your experience on our platform. This includes analyzing usage data to understand how our services are being used, identifying areas for improvement, and developing new features and functionalities. We may also use your information to conduct research and analysis to better understand our users' needs and preferences. By gaining insights into your behavior and preferences, we can tailor our services to meet your expectations and provide you with a more relevant and engaging experience.
At Phyrja, we understand the importance of keeping your personal information private and secure. We do not sell your personal information to third parties. However, there are certain circumstances where we may share your information with trusted third parties to provide, maintain, and improve our services. These third parties include service providers, business partners, and legal authorities. When we share your information, we ensure that the recipients are bound by confidentiality obligations and comply with relevant data protection laws.
We may share your personal information with service providers who perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These service providers have access to your information only to the extent necessary to perform their tasks and are obligated to maintain the confidentiality and security of your data. For example, we may share your payment information with a payment processor to facilitate transactions or your email address with an email service provider to send you notifications and updates.
In certain situations, we may also share your information with business partners who offer integrated services or co-branded offerings. For example, if we partner with another company to provide a special feature or promotion, we may share your information with that partner to facilitate your participation in the offer. Additionally, we may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or government inquiries. We may also share your information to protect our rights, property, or safety, or that of our users or the public.
We believe in empowering you with the tools and choices to manage your personal information and privacy preferences. Phyrja provides several options to help you control how your information is collected, used, and shared. These options include account settings, communication preferences, and data access and deletion requests. By utilizing these controls, you can tailor your experience and ensure that your privacy preferences are respected.
You can manage your account settings by logging into your Phyrja account and navigating to the settings section. Here, you can update your personal information, change your password, and configure your privacy settings. For example, you can choose to enable or disable certain features, such as email notifications or location tracking. You can also manage the information that is visible to other users, such as your profile details and activity status. We encourage you to review and adjust your settings regularly to ensure they reflect your current preferences.
In addition to account settings, you can also control how we communicate with you. If you no longer wish to receive marketing emails or newsletters from us, you can opt-out by following the unsubscribe instructions included in those communications. Please note that even if you opt-out of marketing emails, we may still send you important service-related notifications, such as updates about your account or changes to our terms and policies. If you have any questions or need assistance with managing your communication preferences, please contact our support team.
Furthermore, you have the right to access, correct, or delete your personal information that we hold. If you would like to exercise these rights, please submit a request through our support portal or contact us directly. We will process your request in accordance with applicable data protection laws and our internal policies. Please note that we may need to verify your identity before processing your request to ensure the security of your information. Additionally, certain information may be exempt from such requests under applicable law. We are committed to responding to your inquiries and requests in a timely and transparent manner.
At Phyrja, the security of your personal information is our top priority. We have implemented comprehensive security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include physical, technical, and administrative safeguards designed to ensure the confidentiality, integrity, and availability of your information. Our security practices are aligned with industry standards and are regularly reviewed and updated to address emerging threats and vulnerabilities.
We use advanced encryption technologies to protect your data during transmission and storage. For example, we employ Secure Socket Layer (SSL) encryption to secure the communication between your device and our servers. This ensures that any data exchanged is encrypted and protected from interception by unauthorized parties. Additionally, we use encryption protocols to protect sensitive information, such as payment details and document contents, when stored on our servers. Our data centers are also secured with physical controls, such as biometric access and 24/7 monitoring, to prevent unauthorized access.
In addition to encryption, we have implemented strict access controls to ensure that only authorized personnel can access your personal information. Our employees and contractors undergo regular training on data protection and privacy best practices. Access to sensitive information is granted on a need-to-know basis and is subject to strict authentication and authorization protocols. We also conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems and processes. By implementing these measures, we strive to protect your personal information and maintain your trust in our services.
Phyrja retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. The specific retention periods depend on the nature of the information and the context in which it was collected. We regularly review our data retention policies to ensure they comply with applicable laws and our internal policies, and we delete or anonymize information that is no longer needed for these purposes.
For example, we retain your account information for as long as your account is active and for a reasonable period thereafter in case you decide to reactivate your account. We may also retain certain information for longer periods if required by law or for legitimate business purposes, such as maintaining financial records or addressing legal claims. Additionally, we may retain anonymized or aggregated data for research, analysis, and business development purposes, as this information does not identify individual users and cannot be traced back to you.
If you request the deletion of your personal information, we will process your request in accordance with applicable data protection laws. We will take reasonable steps to delete or anonymize your information, except where we are required to retain it for legitimate business or legal reasons. For example, we may retain information to comply with regulatory requirements, protect our rights and interests, or prevent fraud and abuse. We are committed to maintaining the confidentiality and security of your information throughout the retention period and ensuring it is only used for the purposes outlined in this policy.
Phyrja is a global service, and as such, we may transfer your personal information to countries outside of your home country for processing and storage. These countries may have different data protection laws than those in your home country, but we are committed to ensuring your information is protected wherever it is processed. We take appropriate steps to safeguard your data and ensure it is handled in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is transferred.
When we transfer personal information to third parties or service providers in other countries, we ensure that these transfers are conducted in compliance with relevant data protection laws. For example, we may rely on standard contractual clauses approved by the European Commission or other lawful mechanisms to ensure adequate protection for your data. We also require our service providers and partners to adhere to strict data protection standards and to process your information in accordance with our instructions and applicable laws.
If you are located in the European Economic Area (EEA) or other regions with specific data transfer regulations, you have the right to understand the mechanisms we use to transfer your personal information internationally and the measures we take to protect your data. You can contact us for more information about our international data transfer practices and the safeguards we have implemented. We are committed to ensuring that your privacy rights are respected and that your personal information is protected when transferred across borders.
Phyrja is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, please do not use our services or provide any personal information to us. We understand the importance of protecting children's privacy and are committed to complying with applicable laws and regulations, such as the Children's Online Privacy Protection Act (COPPA) in the United States, which governs the collection of personal information from children under 13.
If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete such information from our records. If you believe that we may have collected information from a child under 13, please contact us so that we can investigate and address the issue promptly. Our goal is to ensure that our platform remains a safe and secure environment for all users, regardless of age.
For parents and guardians, we encourage you to monitor your children's online activities and to educate them about the importance of privacy and safe internet practices. If your child is using our services and you have any concerns about their privacy or the information we may be collecting, please contact us. We are committed to working with parents and guardians to ensure that children's privacy is protected and that our services are used appropriately and responsibly.